Typical personal information we collect from you are: name, address, phone number, email address, product enquiries and consent to receive newsletters and
marketing information including specials, promotions and events.
use of your information
We use your personal information to create an online registration for you, to record and process your purchase, to add to our database so we send
you newsletters and marketing information including specials, promotions and events via email or post, and to respond to your queries. Matisse
does not sell or rent your personal information to third parties. We will only release account and other personal information if we believe release
is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property,
or safety of Matisse, our users, or others.
Matisse may communicate with you by email and may send you Newletters and other marketing information using Mailchimp. In addition to this Privacy
control of your online credentials
If you have registered online, you are responsible for all actions taken with your user name, email address and password. If you choose to share
your user name, email address and password or your information with third parties, you are responsible for all actions taken with this information
credit card security
We work diligently to protect the security of your personal information, including credit card information. Your credit card details do not get
processed or transmitted through or via the Matisse website; all transactions are processed through a third party secure payment service
provider. Matisse uses Windcave Limited (formerly Payment Express) to provide this service. Your credit card details are not held by Matisse
Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our website. We use
cookies to improve the user experience. Cookies are widely used on most major websites. Matisse mostly uses "session" cookies, which are removed
from your computer after you leave Matisse. A second cookie is placed on your computer (if you choose) for Matisse to remember you, this cookie
is intended to remain until deleted. These are used so our website can remember that you have logged in already and prevent you doing so more
You agree that Matisse may provide any personal information it collects about you to its related companies (as defined in section 2(3) of the Companies
Act 1993), debt collection and credit reference agencies and any other parties it deems necessary in relation to providing you access to
this website, for any services you acquire or goods you purchase from Matisse, to recover any money you owe to Matisse and to exercise any
lawful right Matisse, its related companies or debt collection and credit reference agencies may have. You also authorise any person to provide
Matisse with such information as Matisse may require in response to credit enquiries.
other information we collect
We collect and use additional information to carry out internal research on our users' demographics, interests, and behaviour to better understand
and serve you and our community. This information may include the URL that you just came from (whether this URL is on our website or not),
which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. If you send us personal
correspondence, such as emails, letters, or if other users or third parties send us correspondence about your activities or postings on the website,
we may collect such information into a file specific to you.
If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed.
access and removal of information
please email email@example.com