Terms & Conditions

By accessing or using this website, you agree to these terms of use. If you do not agree to these terms you may not use this website.
These terms and the provision of goods and services by Neospace International Limited trading as Matisse (“Matisse”), are governed by and are to be interpreted in accordance with New Zealand law.


All website design, text, graphics, interfaces, and the selection and arrangements thereof are © Neospace International Limited 2019. All rights reserved. Any use of materials on this website, including reproduction for purposes, modification,distribution, or republication, without prior written permission of the company is strictly prohibited.


The information, services, products, and materials contained in this website, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by the law, Matisse disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied, warranties arising from course of dealing or course of performance. In addition, Matisse does not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice.

limitation on liability

In no event shall Matisse be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if Matisse has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this website. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

external websites

This website may contain links to other websites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Matisse is not responsible for the availability of, or the content located on or through, any External Site. You should contact the website administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

online sales and delivery

Online Sales During Covid-19 Alert Levels
Matisse is registered and able to sell and deliver essential home office products during the Level 4 alert. Selected essential home office products may be purchased online on this website. Other non-essential products are also offered for sale online, but delivery will not be possible until the Level 4 alert level is downgraded to Level 3 or lower. After checkout and payment, Matisse will confirm the purchase by email. Subject to payment of a delivery fee, Matisse will arrange for courier and delivery companies who operate under contactless and anti Covid-19 health and safety protocols, to deliver anywhere in New Zealand. During Level 4, only delivery of essential home office products is permitted. At lower alert levels, all deliveries are permitted, with priority given to essential products. Delivery times may be one or more days longer than normal and is dependent on the courier or delivery company. Matisse do not deliver outside New Zealand, however an overseas order may still be placed with a New Zealand delivery address.


All prices listed on this website are in New Zealand dollars and are inclusive of GST. All prices are correct when published. Matisse reserve the right to alter prices at any time for any reason. Pricing does not include delivery.

Returns and Refunds

Online sales are final and returns or refunds are only considered if the goods are defective, damaged, different from the description or otherwise covered under the return or refund provisions of the Consumer Guarantees Act. Requests for return or refunds must be emailed to accounts@matisse.co.nz within 7 days of the delivery date. Under certain circumstances, Matisse may in its discretion accept the goods for credit subject to a restocking fee of 15% of the invoiced value of the returned goods plus any freight.